Frequently Asked Questions - 7homes
We're here to help you have the best experience with 7homes.app! Here are some frequently asked questions about shopping, shipping, returns, and more.
1. How do I apply?
Browse our catalog, select the products you want, choose your preferred options (such as color or size), and click "Add to Cart". Next, go to the checkout page, enter your shipping and payment information, and confirm your purchase.
2. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
5. How long does it take to deliver?
Normal shipping: 5 to 10 business days.
Fast shipping: 2 to 5 business days (available for select products).Delivery times may vary depending on your location and stock availability.
6. What is your return policy?
You can return eligible products within 14 days from the date of delivery, provided they are unused, undamaged and in their original packaging. Visit Return conditions For more information.
8. Can I cancel or change my order after I submit it?
Once an order is placed, it starts being processed immediately. If you wish to cancel or make any changes, please contact us as soon as possible, and we will do our best to fulfill your request.
9. What should I do if my item arrives damaged?
If you receive a damaged or defective product, please contact us within 48 hours of receipt. Please send photos of the damage, and we will arrange a replacement or refund.
11. Is my personal information safe?
Yes, we take data security very seriously and have industry-standard procedures in place to protect your personal information. Please review Privacy Policy For more details.
12. How can I contact customer support?
Our customer support team is here to help! Reach us at [insert contact information, phone number, or live chat link] for any inquiries or assistance.
Still have questions? Feel free to reach out! We're here to make your experience with 7homes.app seamless and enjoyable.
